Client Success Stories
#1 – TBM breaks ground with a custom solution
A DFW auto dealership approached TBM with a chronically dirty showroom floor that no cleaning specifications existed for. TBM forged new ground and developed a custom, environmentally friendly cleaning regimen that became the best practice for floors made with the same tile at the company’s other locations.
That’s the power of TBM – advanced technology backed by dedicated service.
#2 – TBM digs deep
An accounting manager at a local Fortune 500 company realized too late that she’d thrown away confidential financial documents. She called TBM on a Friday evening for emergency help.
Within a half an hour of being notified, TBM’s cleaning crew was at the facility – in the dumpster, searching for the trash bag that contained the documents.
The documents made it back to the client first thing on Monday morning in a pressed and sealed envelope.
At TBM, we treat our clients like family.
#3 – TBM protects, even when the floor falls out
A TBM client didn’t know what to do when his lobby and office floors began to buckle and separate from the walls.
After a thorough performance review of the client’s TBM cleaning crew and careful inspections of the building, TBM brought in team of engineers that confirmed that the buckling was being caused by shifts in the foundation of the building, and would soon spread to other areas. Thanks to our immediate proactive response, the client was able to avoid potentially dangerous consequences.
TBM takes every action and precaution to make sure that our clients and their employees are safe rather than sorry.
#4 – TBM cleans up the competition
The director of a fitness center got what he paid for when he hired a bargain-rate cleaning company. Club members were complaining of lack of cleanliness within days. Within a week, the director of the center reached out to TBM to clean up the mess he’d gotten himself into.
The day that TBM managers received the site director’s call, a temporary cleaning crew jumped into action and gave the center a detailed cleaning. Two days later, a permanent crew was trained and ready to start daily cleaning service at the facility.
In the end, TBM proved to be the only choice for the facility manager, because Total Building Maintenance provides a level of quality and service that outshines the competition.